Support for AIFF

AIFF (file extensions: .aiff and .aif) was high on the list of requested file formats. Now you can convert AIFF to MP3 online, as well as converting AIFF to other formats. Supporting .rm files (Real Media) might be next.

Downtimes

The last two weeks have been pretty bumpy – media.io was down several times. In response, I have increased my monitoring a lot which will help keep the site online.

Bug Fixes

A bug that affected people using Download Accelerators (caused by my buggy implementation of HTTP Range requests) has been fixed. Some people have reported incomplete downloads in the past and this should fix it.

Reliability

One thing I’m working on is collecting data why some files can’t be converted at media.io. I know of a few bugs in the tools I use but sometimes, these tools also cannot convert the files you’d like to convert, such as floating-point WAV files. Over time, I want to increase the conversion success rate until everybody’s happy.

From 13.03. to 23.03., visitors with cookies disabled were unable to download anything from media.io. This bug has now been fixed.

That is all, enjoy :-)

Time for exciting, new things at media.io! Since the last update, I haven’t done a lot I confess, but at least this:

• “Download Links” are no more. From my conversion rates, I noticed that people didn’t seem to understand what the download links were meant to do so this feature is gone.
• Fixed download encoding issues. @Warin notified me of a problem when downloading files with certain characters in the file name. This might have been a big problem that’s now resolved.
• Impromptu instead of Thickbox. The venerable ThickBox has been replaced by the newer Impromptu that’s at least as good, if not better.

Coming Soon

I’ve also changed one or two things here and there, as evidenced by the screenshots below. And there are more changes in the works (yes, including support for WebKit and mobile browsers). As always, if you have questions or need a feature when converting audio online, please let me know.

Bugs, bugs, bugs

Software bugs are annoying so I fixed some more.

• Repeatedly uploading files would not work in Internet Explorer. This was a caching issue.
• Don’t log file names during download. Nobody seemed to care about this bug but it was easy to fix for the next version of media.io.

Time for tests!

It’s no secret I love testing. I’m a bad designer and a bad copywriter, but I don’t have to be good because I can let my users tell me what they like. In the next days, I’ll start another multivariate test that should answer some of my questions regarding button and help text placement.

Survey

I would like to find out how you use media.io and I have created a short survey. If you have 30 seconds, please take the survey. Thank you!

New upload layout

I mentioned that people are occasionally uploading files but never converting them. In response to that, I’ve completely redesigned the file upload. You can see it in the screenshot below. Soon, when you convert audio at media.io, it’ll be painfully obvious how much data you’ve already uploaded.